This Privacy Policy explains what information pragamatic88 collects, how we use it, and the choices available to you as someone accessing our platform from Indonesia. Your account data — including login activity, wallet links such as GoPay and Bank Transfer, and session records — is handled under the terms described here, and access to our services depends on local law and eligible regions.
GoPay & LinkAja account context
Session and wallet data covered
Your rights clearly listed
Contact path always open
DATA WE COLLECT
What pragamatic88 Collects and Why
When you create an account on pragamatic88, we collect the information you provide directly — your email address, chosen username, and the payment method you link to your wallet, whether that is GoPay, LinkAja, or Bank Transfer. We also record standard technical signals: your device type, browser session identifiers, IP address range, and the pages you navigate within the platform. This data helps us keep your account accessible across sessions, match your wallet correctly to your account record, and respond to support queries with the right context. We do not sell this information to third parties for marketing purposes. Where we work with service partners to process wallet transactions or deliver account security checks, those partners operate under data agreements aligned with our policy posture. Data collected through GoPay or LinkAja payment flows is governed both by this policy and by those providers' own terms. Retention periods vary by data category: session logs are held for a shorter period than account identity records, which we keep for as long as your account remains active or as required under applicable law. The current state of your stored data is reflected in your account dashboard after login.
GoPay
LinkAja
Bank Transfer
Session Records
Account Identity Data
POLICY SCOPE
Where This Policy Applies and What It Covers
Not every interaction with our platform sits under the same data scope. Understanding what falls inside and outside this policy helps you know exactly where your information is protected by our commitments and where another set of terms applies.
Account Access
Login events, password changes, session tokens and device-recognition records are all within this policy's scope. When you access your account from a new device, that recognition event is logged and covered here.
Wallet Transactions
When you link GoPay, LinkAja or Bank Transfer to your account, the initiation step is covered here. The payment execution itself is handled by those providers under their own privacy terms, not solely ours.
Platform Content
Your interaction data — which lobby sections you open, game categories you browse — is collected to personalise your account view. This is covered by this policy and is not shared with studios such as PG Soft or Habanero as identity data.
Third-Party Services
Links or embeds that route outside pragamatic88's domain are not covered by this policy. Once you follow a link to an external service, that service's own privacy terms govern what is collected from that point forward.
YOUR DATA RIGHTS
Actions You Can Take Under This Policy
You have practical options when it comes to the personal data tied to your pragamatic88 account. You can request a summary of the information we hold on your account at any time by contacting our support channel. If a detail is incorrect — for example, an email address or a linked payment method label — you can update it directly through your account settings page, or raise a correction request with our support team if the field is not editable from your dashboard. You also have the right to ask us what data we retain and how long we keep it. For account deletion requests, we will process them in line with applicable law, which may require us to retain certain records for a defined period before full deletion. All requests are handled through our support contact path, and we aim to acknowledge them promptly. Availability of these rights may depend on local law and the eligible region from which you are accessing the platform.
Review Your Records
Submit a data-access request through our support channel to receive a summary of what information we currently hold against your profile.
Correct Account Details
Update editable fields such as your email or linked wallet label directly in account settings. For locked fields, raise a correction request with support.
Ask About Retention
Ask us how long specific data categories — session logs, identity records, transaction references — are kept. We will give you the category-level answer based on our current retention schedule.
Request Account Deletion
Deletion requests are processed in line with applicable local law. Some records may be held for a legally required period before full removal; our support team will explain what applies to your account.
CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about how your data is handled, want to raise a correction, or need to understand something specific in this policy, the routes below are the right place to start. Each channel connects you to the team that handles account and privacy queries directly.
Live Chat Support
Open the live chat widget from the footer of any page while logged in. Describe your privacy or data query clearly and the support team will follow up within the same session where possible.
Email Contact
For written requests — including data-access or deletion requests — send your query to our support email address shown in the Contact section of your account dashboard after login. Written requests create a traceable record.
Account Dashboard
Your account dashboard is the first place to check for current data settings, linked payment methods such as GoPay or LinkAja, and any active policy acknowledgements tied to your account.
HOW WE PROTECT DATA
Our Approach to Data Handling and Account Security
Protecting the information attached to your account is built into how pragamatic88 operates — not an add-on. Here is what that looks like in practice across four areas that matter most to your account experience.
Cookies and Session Data
We use session cookies to keep your account recognised across page loads and to remember your preferred lobby state. You can manage cookie preferences through your browser settings; removing session cookies will require you to log in again on your next visit.
Payment Data Handling
When you complete a GoPay or Bank Transfer transaction, we record a reference identifier — not your full payment credentials. Full payment-credential handling sits with the payment provider under their own security terms.
Data Retention Periods
Session logs are retained for a shorter window than account identity records. Identity records remain active for as long as your account is open or as required by applicable law. You can ask our support team about the retention window for a specific data category.
Policy Change Notification
When this policy is updated, the revised version is published at this page path. Continued use of your account after a policy update is posted here constitutes acknowledgement of the revised terms. Check this page periodically to stay current.
POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
These are the questions we receive most often about data handling, account privacy, and your rights as someone accessing pragamatic88 from Indonesia.
What personal data does pragamatic88 collect when I create an account?
We collect the information you provide at registration — email address, username — plus technical session data such as your device type and IP address range. If you link a payment method like GoPay or LinkAja, a reference identifier for that link is also recorded against your account.
Does pragamatic88 share my data with third parties?
We do not sell your personal data. Where service partners assist with wallet processing or account security, they operate under data agreements consistent with this policy. Payment providers such as GoPay and Bank Transfer have their own privacy terms that govern payment-execution data on their side.
How do I see or correct the information held on my account?
Log in and open your account dashboard to view editable fields. For information you cannot change directly — or to request a full data summary — use the live chat or email contact route shown in your dashboard's Contact section. We will acknowledge your request and follow up.
How long does pragamatic88 keep my account data?
Retention depends on the data category. Session logs are held for a shorter period; account identity records remain for the life of the account or as required by applicable law. Ask our support team for the current retention window for a specific category tied to your account.
Can I request that my account and data be deleted?
Yes. Submit a deletion request through our support email or live chat. We process requests in line with applicable local law, which may require us to retain certain records for a defined period. Our support team will explain exactly what applies to your account before deletion proceeds.
Does this policy cover my GoPay or LinkAja transactions in full?
Partly. The step where you link GoPay or LinkAja to your pragamatic88 wallet is covered here. Once payment execution moves to the provider's infrastructure, their own privacy terms apply. We recommend reviewing those terms alongside this policy for a complete picture.
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